DynamicsShop Apps for Microsoft Dynamics 365
IT Simply Makes
Business Sense

Key Features

• Clear visualisation of Route Overviews and of the Picking Process
• Avoid picking bottlenecks using Priority Picking and the inbuilt Scan Barcode functionality to issue and update Picks
• Full History retained of all Picks Shipped
• Simple Error and Error Solution Logging
• Role Centres specially tailored for Warehouse Personnel
• Activity Cues provide clear visualisation of the Picking process

• Report on:
  • Shipment Shortages
  • Pick Shortages
  • Worker Productivity

Use Case Examples

• Avoid picking bottlenecks using Priority Picking and the inbuilt Scan Barcode functionality to issue and update Picks
• Activity Cues provide clear visualisation of the Picking process
• The Route Overview provides a hub from where the Stores Manager can manage, assign, and process Pick Jobs and Shipping Routes
• Stores Worker can be assigned Picks for a particular Route
• Easily juggle Route Priorities

Key Features

• Quickly create a queued list of documents to add to manifests and easily create new manifests from this list.
• The Visual Load Map Planner provides a visual aid to plan the loads.
• Click on orders on the embedded map to easily assign or unassign orders from the route.
• Release your manifest and print your documents for the manifest.
• Option to enforce Capacity Planning when building your Manifest and define capacity for your vehicles
• Calculate shipping agent delivery changes on release of your manifests and create Purchase Orders or Purchase Invoices for these costs
• History of manifests maintained..

Use Case Examples

• A highly visual aid to plan your routes.
• Easily create and add documents to manifests.
• Calculate shipping agent delivery charges.
• Maintain history of released manifests.

SD Case Manager Key Features

• Create individual streams or queues for each type of case.
• Define steps or actions to workflow a case to resolution/close.
• Automate escalation rules and processes to highlight due/overdue actions.
• Create and link internal and external users to be notified on case progress.
• Add Priority rules to your cases and case queues.
• Visualise and Report on issues by category by period.
• Control and structure your communications for each step of the process.

SD Case Manager Use Case Examples

• HELP DESK Log and manage internal or external Help Desk requests
• COMPLAINTS Log, manage customer complaints from logging to resolution
• QUALITY Non-conformance – Use a structured process to log and manage both internal and external NCR reports and build in alerts and actions for your Quality and Management team.
• PROCESS IMPROVEMENT From idea to realisation log, workflow, alert and communicate the tasks and events needed to bring change into effect.