Microsoft Dynamics 365 Support
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At Simply Dynamics, we’re here to help with all your Microsoft Dynamics 365 Support plans and requirements
Microsoft Dynamics 365 Support Centre with Simply Dynamics
Simply Dynamics are a leading Microsoft Dynamics 365 Partner in Ireland. We offer flexible D365 support package options to meet all your support needs with transparent and competitive pricing, along with access to our experienced Microsoft Dynamics Partner Support Team
Simply Dynamics work with Customers to ensure they receive a tailored Microsoft Dynamics support services package to meet their specific business needs.
Simply Dynamics Support Team
The solutions that you implement need to be supported, managed, and evolved over time to maximise your ROI. Simply Dynamics have built trusted customer relationships over the years by providing high quality support for Microsoft Dynamics 365 and access to our team of Solution Experts. The team are only ever a phone call or email away. We also offer a Customer Portal and unique Remote Support Assistance Services to our Customers.
Benefits of our Dynamics 365 Support Plans & Maintenance
Microsoft Dynamics 365 Support Package Options
We offer flexible support plans and services for dynamics 365 (and including Dynamics NAV Support and Dynamics NAV Upgrades) – helping you to meet all your needs with transparent and competitive pricing.
Fixed Price Fixed Term (OSD – Open Support Desk)
- Your account is assigned to a dedicated team of 4 (Project Manager, Application Consultant, Developer, Support Consultant).
- Our open support desk will log and respond to ALL queries, how to requests and action any bugs or change request estimates.
- We deploy remote monitoring and secure server access as well as end user on demand remote access.
- As standard we offer a set price per Full/Limited user Per Annum or can offer customer terms and packages.
Pay As You Go (MHS – Managed Hours)
- Your account is assigned to a dedicated team of 4 (Project Manager, Application Consultant, Developer, Support Consultant).
- Managed hours can be used for any remote task (Support, Training, Development etc).
- Managed hours are valid for 24 months from date of purchase and come in various size packs starting as low as €90.00 per hour.
- All changes are estimated for your approval before any work commences.
Trusted Microsoft Dynamics 365 Support Partner – Customised and Specialist Services:
Microsoft Dynamics 365 Support Services options::
- 24×7 Follow the sun support contracts can be offered if you need round the clock assistance.
- SQL Server DBA We can monitor, maintain, and optimise your SQL Server Databases.
- Upgrade Subscription If your Dynamics version is recent (last 2 releases) we can offer a built in fixed monthly cost to cover annual upgrades with no surprises.
- Platform As A Service Facing a hardware upgrade have you considered the option of moving to managed hosted servers. We can offer competitive secure options.
- On-Boarding Get new users/staff up and running quickly and with best practice.
- Our On-Boarding plans combine half day training with half day dedicated support access to get new users operating and proficient in Microsoft Dynamics from day one.
Microsoft Dynamics NAV Users take note!
- The first thing to understand here is that neither Simply Dynamics nor Microsoft themselves will force you to upgrade your Dynamics NAV System.
- If you are considering a move from Dynamics NAV, it is worth taking the time to checkout the exciting capabilities, functionality and benefits which come with D365 Business Central in the cloud.
- Regardless of whether you operate in a Dynamics NAV or D365 Business Central environment – making sure you are working with the right Microsoft Dynamics Partner to meet all your support needs is critical to ensuring you get the best ROI out of your Microsoft Dynamics technology investment.
- Check out the Microsoft Dynamics NAV Roadmap
Are you looking for continued support for Dynamics NAV, or maybe thinking about upgrading to Dynamics365 Business Central?
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