Microsoft Dynamics 365 Support
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At Simply Dynamics, we’re here to help with all your Microsoft Dynamics 365 Support plans and requirements
Microsoft Dynamics 365 Support Centre with Simply Dynamics
Simply Dynamics are a leading Microsoft Dynamics 365 Partner in Ireland. We offer flexible D365 support package options to meet all your support needs with transparent and competitive pricing, along with access to our experienced Microsoft Dynamics Partner Support Team
Simply Dynamics work with Customers to ensure they receive a tailored Microsoft Dynamics support services package to meet their specific business needs.
Simply Dynamics Support Team
The solutions that you implement need to be supported, managed, and evolved over time to maximise your ROI. Simply Dynamics have built trusted customer relationships over the years by providing high quality support for Microsoft Dynamics 365 and access to our team of Solution Experts. The team are only ever a phone call or email away. We also offer a Customer Portal and unique Remote Support Assistance Services to our Customers.
Benefits of our Dynamics 365 Support Plans & Maintenance
Microsoft Dynamics 365 Support Package Options
We offer flexible support plans and services for dynamics 365 (and including Dynamics NAV Support and Dynamics NAV Upgrades) – helping you to meet all your needs with transparent and competitive pricing.
Fixed Price Fixed Term (OSD – Open Support Desk)
- Your account is assigned to a dedicated team of 4 (Project Manager, Application Consultant, Developer, Support Consultant).
- Our open support desk will log and respond to ALL queries, how to requests and action any bugs or change request estimates.
- We deploy remote monitoring and secure server access as well as end user on demand remote access.
- As standard we offer a set price per Full/Limited user Per Annum or can offer customer terms and packages.
Pay As You Go (MHS – Managed Hours)
- Your account is assigned to a dedicated team of 4 (Project Manager, Application Consultant, Developer, Support Consultant).
- Managed hours can be used for any remote task (Support, Training, Development etc).
- Managed hours are valid for 24 months from date of purchase and come in various size packs starting as low as €90.00 per hour.
- All changes are estimated for your approval before any work commences.
Trusted Microsoft Dynamics 365 Support Partner – Customised and Specialist Services:
Microsoft Dynamics 365 Support Services options::
- 24×7 Follow the sun support contracts can be offered if you need round the clock assistance.
- SQL Server DBA We can monitor, maintain, and optimise your SQL Server Databases.
- Upgrade Subscription If your Dynamics version is recent (last 2 releases) we can offer a built in fixed monthly cost to cover annual upgrades with no surprises.
- Platform As A Service Facing a hardware upgrade have you considered the option of moving to managed hosted servers. We can offer competitive secure options.
- On-Boarding Get new users/staff up and running quickly and with best practice.
- Our On-Boarding plans combine half day training with half day dedicated support access to get new users operating and proficient in Microsoft Dynamics from day one.
Microsoft Dynamics NAV Users take note!
- The first thing to understand here is that neither Simply Dynamics nor Microsoft themselves will force you to upgrade your Dynamics NAV System.
- If you are considering a move from Dynamics NAV, it is worth taking the time to checkout the exciting capabilities, functionality and benefits which come with D365 Business Central in the cloud.
- Regardless of whether you operate in a Dynamics NAV or D365 Business Central environment – making sure you are working with the right Microsoft Dynamics Partner to meet all your support needs is critical to ensuring you get the best ROI out of your Microsoft Dynamics technology investment.
- Check out the Microsoft Dynamics NAV Roadmap
Are you looking for continued support for Dynamics NAV, or maybe thinking about upgrading to Dynamics365 Business Central?
Some of our Services & Support - we're here to help
Microsoft Dynamics 365 Solution Services – meeting all your business needs
D365 Implementation
Our Dynamics 365 Solution specialists hold the experience, business and technical knowledge to design and implement a best in class Dynamics 365 solution. Check out our Dynamics 365 Implementation Services to see how best practice and user adoption are key elements of any IT Project implementation...
D365 Business Central Upgrades
We can offer existing Dynamics ERP Users FREE OF CHARGE estimates to bring their current solution up to date and optionally move to the cloud. Our Pre-Upgrade Assessment, with a recommended action list, will help you focus on what can reduce your upgrade cost, features you should consider moving to standard and features you should consider replacing with AppSource ready made offerings...
D365 CRM Customer Engagement Upgrades
We can offer existing Dynamics 365 CRM CE Users FREE OF CHARGE estimates to bring their current solution up to date and optionally move to the cloud. Our Pre-Upgrade Assessment, with a recommended action list, will help you focus on what can reduce your upgrade cost, features you should consider moving to standard and features you should consider replacing with AppSource readymade offerings...
ERP Business Process Review
When looking for an ERP Solution to meet your current and future needs, you must first gather as much information as possible to realise just what those needs are. A detailed Business Process Review would give clarity to the requirements of each department and function across your business...
D365 Customer Support Portal
Our client Dynamics 365 Customer support portal provides access to your current Dynamics 365 projects, scheduling. active and closed support history. Please contact your company system administrator or Simply Dynamics Team Lead to request access or for an account reset. We’re here to help our Customers with any support issues they may be experiencing...
Remote Assistance Support
Remote Assistance Support – Our Remote Support Services provides flexible access to our Dynamics 365 Support Team. We’re here to help our Customers with any support issues they may be experiencing through our Remote Assistance Support Centre...
Microsoft Dynamics 365 Partner
As a leading Irish Microsoft Dynamics 365 Partner, we deliver Expert guidance in selecting, implementing, and optimising Dynamics 365 Solutions tailored to meet your business needs. Our unique expertise makes Simply Dynamics the go-to Dynamics 365 partner in Ireland for customers wishing to explore and harness the new and exciting potential of Dynamics 365 for their business...
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Dynamics 365 Support Centre
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