Microsoft Dynamics 365 Sales

Simply Dynamics are a leading Microsoft Dynamics 365 Partner in Ireland

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Create exceptional Customer Experiences, increase revenue and drive more qualified leads with Microsoft Dynamics 365 Sales 

With a sales management software solution such as Microsoft Dynamics 365 Sales, you can increase the impact of your sales processes by nurturing more demand, personalisang the buyer experiences, building relationships at scale, and making insight data-driven decisions across the entire customer journey.

Why do Customers choose Microsoft Dynamics 365 Sales?

Simply Dynamics offer Specialist expertise across Microsoft Dynamics 365 (previously known as Dynamics 365 CRM)  Applications. Microsoft Dynamics 365 for Sales is an intelligent platform that offers best-in-class sales automation capable of managing your entire end-to-end business development process.

Did you know that Dynamics 365 Sales now delivers copilot capabilities? This provides your sales team with the tools required to support them in winning more deals, enhancing productivity, and nurturing existing relationships. Microsoft Dynamics CRM Sales is a sales management software designed to help your organisation gain a 360° view of the critical business development processes, maximise revenue opportunities, and effectively collaborate across your teams.

Dynamics 365 Sales delivers enhancements to streamline seller tasks and improve effectiveness. Rather than manually tracking next steps, Dynamics 365 Sales helps sellers to automate the creation of follow-up tasks. This saves valuable time to focus on higher-priority items and avoid tasks from falling through the cracks. Copilot in Dynamics 365 Sales creates email content for faster customer replies and AI-generated meeting follow-ups that compile discussed topics

Microsoft Dynamics 365 Sales

Why not Contact our Microsoft Dynamics 365 Team now, we’re here to help

Microsoft Dynamics 365 CRM Rapid Starter Packs

Check out our Dynamics 365 CRM Pricing Bundles for Sales, Marketing/Customer Insights, Customer Service, Field Service, Project Operations and more…

Dynamics 365 CRM Pricing Bundles




Why use Microsoft Dynamics 365 Sales?

A powerful enabler for improving the overall customer experience

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales Benefits

Build Relationship:

  • Get insights from LinkedIn Sales Navigator
  • Find new buyers
  • Keep track of buyers
  • Get a unified view of interactions
  • Identify customers who need attention
  • Know how to engage customers

Seamless Collaboration:

  • Gain visibility into the right data
  • Communicate in context
  • Manage the pipeline in a single workspace

Boost Seller Productivity:

  • Minimise routine tasks
  • Automate sales and marketing processes
  • Work seamlessly using everyday apps

Adapt to the unforeseen circumstances

  • Streamline forecasting
  • Increase forecast accuracy
  • Gain real-time visibility into sales performance
Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales Features

Microsoft Dynamics 365 Sales Features

Dynamics 365 Sales delivers exceptional features and capabilities to your business: 

  • Complete understanding of the sales pipeline
  • Management, tracking, and visibility into the sales pipeline to understand where leads are coming from and their conversion rate.
  • Better insights for lasting customer relationships
  • Implementing sales processes that are efficient, flexible, and successful using instantly accessible live data to create interactive reports with deep insight.
  • Understanding and adapting to customers needs to be based on interactions with your business.
  • Unified tools to boost profitability and productivity
  • Transparently sharing marketing and sales collateral with easier collaboration for sharing internal information
  • Helps you set business goals for your organization, suche as Marketing, Services and more and analyse the metrics such as total number of tasks completed, number of services done, and the revenue.
  • Integration with Outlook can help in viewing information about an email or appointment, linking it to an account or case in your app
  • Shorten the sales cycle using an AI-powered single workspace that helps you to engage, communicate and connect with the right customer
  • Keeps you updated on your important meetings and reminders.

Have you got Questions About Microsoft Dynamics 365?

If you have any specific questions you want answered, why not Book your Online meeting here or Contact Us Now – and one of our Microsoft Dynamics 365 Experts will be more than happy to answer your questions!

Below is just a sample of some of the FAQs – or Contact our team now where they have vast experience in answering Client’s FAQs for all things Microsoft Dynamics 365 CRM and Microsoft Business Central!

Book Your Free D365 Online Meeting Here  or   Contact Us Now

Is Dynamics 365 Sales the same as CRM?

Microsoft Dynamics 365 Suite (previously known as Dynamics CRM) offers Dynamics 365 for Sales as a stand-alone solution.

Cloud Hosting – Microsoft Dynamics 365 can be run from the cloud or in-house.   With cloud-hosted Dynamics 365 Sales you’ll always have the latest version at no extra charge. This includes both security patching (applied automatically) and new features and functionality (which is deployed twice a year).

Cloud hosting also means your CRM Software system has the space to scale as required and having all your data in the cloud means your organisation can save on the hardware costs, maintenance and power of the required server space to run your CRM system.  This can equate to a significant saving over the course of a year.

What can Dynamics 365 Sales do?

Microsoft Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on data-driven Insights, and close deals faster. Use Dynamics 365 Sales to nurture customer relationships, enhance customer experience and satisfaction and increase customer retention.

Is Dynamics 365 Sales difficult to learn? 

Microsoft Dynamics 365 Sales is very user friendly and intuitive and greatly enhances the user adoption experience.  A lot of users also find it easy to use and navigate if they have already used other familiar Microsoft solutions.

What are the differences between Dynamics 365 Sales Professional and Microsoft Dynamics 365 Sales Enterprise?


One of the unique selling points for Microsoft Dynamics 365 is that there are different licences, packages and pricing options offering you greater flexibility to select the solution which best meets your business needs and budgets.

One of the most frequently FAQs we get asked is what are the differences between Microsoft Dynamics 365 Sales Pro and Dynamics 365 Sales Enterprise?  With Microsoft Dynamics 365 Sales Professional you will get the core features of the Dynamics 365 App, whereas with Microsoft Dynamics 365 Sales Enterprise you the full suite of features – see below for further detail. 

The following is available in both Microsoft Dynamics 365 Sales Enterprise & Dynamics 365 Sales Professional

Both Sales licence types provide entitlement to create and manage the following entities and processes in Microsoft Dynamics 365 for Sales:

  • Leads
  • Opportunities
  • Accounts
  • Contacts
  • Activities
  • Campaigns / Marketing Lists
  • Products / Price Lists
  • Quotes / Orders

Both licence types also include basic case creation capabilities.

Microsoft Dynamics 365 Sales Professional and Microsoft Dynamics Sale Enterprise have the same capabilities to connect Microsoft Dynamics 365 (previously known as Dynamics 365 CRM) with Outlook, Teams, Excel and Power BI.

What is Microsoft Relationship Sales:

Microsoft Relationship Sales combines the power of LinkedIn Sales Navigator plus Microsoft Dynamics 365 Sales to help sales professionals unlock Microsoft Dynamics relationship Sales, enhance highly personalised interactions where timely connections are created, trust is built, and more enduring buyer-seller relationships are fostered.

What is Exclusive to Microsoft Dynamics 365 Sales Enterprise:

The following are the inbuilt Microsoft Dynamics 365 Sales Enterprise functions and services (and are not available to Microsoft Dynamics 365 Sales Professional users):

  • Sales Goals / Territory Management
  • Forecasting
  • Product Families & Relationships
  • Competitor tracking
  • Configure and define Teams
  • Sales Playbook / Knowledgebase
  • Embedded Intelligence
  • Business Units

At tenant level, Microsoft Dynamics 365 Sales Professional licences receive the same default cloud storage entitlements compared to Dynamics 365 Sales Enterprise. However, Microsoft D365 Sales Professional does not include an additional per user capacity entitlement..  Additional storage will also apply for Dynamics 365 Sales Enterprise.

The following are some of the key elements to consider before making your decision to select between Dynamics 365 Sales Professional or Microsoft Dynamics Sales Enterprise:

  • The level of customisations and adaptations required.
  • The number of dashboards.
  • The nature and number of business processes.

Microsoft Dynamics 365 CRM Product Suite

Simply start with the Microsoft Dynamics 365 CRM Customer Engagement App you need now – and add-on as your business needs change and grow…

Dynamics 365 Sales

Build lasting customer relationships and grow revenue with Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 CRM Sales offers a comprehensive sales application; that provides salespeople with the insights and action plans they need to bring in build new clients, develop lasting relationships, and close sales quickly…

Dynamics 365 Sales

Dynamics 365 Customer Insights

Expand your sales opportunities with Microsoft Customer Insights. Microsoft Dynamics CRM D365 Customer Insights enables you to create innovative, focused and targeted marketing campaigns and help you to turn prospective clients into last customer relationships….

Dynamics 365 Customer Insights

Dynamics 365 Customer Service

As Customer expectations increase, your customers’ want quick and relevant responses whether in the office or on the go.  Microsoft Dynamics 365 Customer Service enables you to deliver faster and more personalised support to your customers….

Dynamics 365 Customer Service

Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service enables your engineers to manage and fix customer issues faster.  Manage teams on the road with Microsoft Dynamics 365 Field Service for the complete field service management solution and significantly improve performance levels…

Dynamics 365 Field Service

Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is a powerful survey management tool which allows you to collect and collate feedback from your customers. Create design-rich surveys using the survey templates available or create your own unique survey. It also has seamless integration with other D365 CRM Apps

Dynamics 365 Customer Voice

Dynamics 365 Project Operations

Drive project success and profitability with Microsoft Dynamics 365 Project Operations.  Get the visibility, collaboration, and agility needed to drive success across your project-centric business – from prospects to payments to profits.


Dynamics 365 Project Operations

Microsoft Dynamics CRM Pricing & Licensing Made Easy Just For You…

We have made the Microsoft Dynamics 365 CRM Pricing easy for you to just select your preferred Microsoft Dynamics CRM solution Now!   Check out the cost effective, flexible pricing and Dynamics CRM subscription management options with our easy to use Dynamics 365 CRM Pricing Calculator, Packaged Bundles and Rapid Starter Packs – and we will have you up and running in hours!

Try out our easy to use CRM Pricing calculator

Dynamics 365 CRM Pricing Calculator

Check out our Dynamics 365 Sales Pro Bundles

Dynamics 365 Sales Pro Bundles

Microsoft Dynamics 365 ERP & CRM Support
Microsoft Dynamics 365 ERP & CRM Contact Us
Microsoft Dynamics 365 ERP & CRM Contact Us
Microsoft Dynamics 365 ERP & CRM Contact Us