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CRM Customer Engagement for Sales and Marketing with D365


No one said that Selling was easy – but with the right Sales & Marketing alignment life does get a bit simpler with CRM Customer Engagement for Sales and Marketing with D365.

Did you know that your Lead management processes may slow down and cost more when sellers and marketers operate separately – so it’s important to align people, data and processes, helping you to focus on qualified prospects and reduce your business costs.

Organisations that proactively align sales and marketing reap many benefits. These include a more consistent, seamless experience for their customers, lower customer acquisition costs, less overhead spent on administrative work and the ability to capture data that spans the entire marketing and sales pipeline. This data can then provide the clearest and most actionable insights on where companies should – and should not – invest to earn the highest ROI.

According to a recent industry analyst Report from the Aberdeen Group, organisations with aligned sales and marketing teams saw a 20% bump in yearly revenue.


Start aligning your teams – Begin your business transformation with tools that align processes and encourage effective team collaboration, in Dynamics 365 Sales.

Enhance Customer Journeys – Discover how Dynamics 365 Marketing gives your teams aligned insights so they can reach out with the right message at the right time and in the right place.

Discover the right Sales & Marketing tools – Discover ways to reduce duplication, automate administrative work, share resources, improve efficiencies, and cut costs with Microsoft Dynamics 365 Sales and Marketing solutions.

Check out the eBook which shows the Three Ways Sales and Marketing Alignment Reduces Costs and learn how bringing sales and marketing together with Microsoft Dynamics 365 for Sales & Marketing helps you:

  • Cut unnecessary expenses and keep your teams connected with unified data.
  • Prioritise high-revenue leads and plan complex buyer journeys.
  • Automate routine tasks to give sellers more time to close more deals.
  • Respond quickly to customer needs with automated request routing.
  • Improve efficiency and connect with customers in a cohesive way


CRM Customer Engagement for Sales and Marketing with D365

Microsoft Dynamics 365 Marketing:

Dynamics 365 Marketing is a marketing automation application that helps turn prospects into business relationships. Whether it’s creating rich and dynamic marketing content or helping you understand your leads better, Dynamics 365 Marketing provides you with everything that it needs to take control of your marketing efforts. Powered by Microsoft Power Platform, Dynamics 365 Marketing provides customers a set of capabilities that enable marketers to analyse, target, and engage with their customers.

Why Choose Dynamics 365 CRM Customer Engagement for Marketing

Microsoft Dynamics 365 Sales:

Dynamics 365 Sales empowers sellers to build strong customer relationships and close deals faster. Digital selling tools help sellers better understand which customers and sales opportunities they should be focusing on. It provides every seller in your organisation with the capabilities to analyse, act, and automate digital selling across your organisation to transform their approach to selling from the ground up.

Why Choose Dynamics 365 CRM Customer Engagement for Sales


As you can see, the core capabilities available in Dynamics 365 CRM applications ensure that you have a consistent work experience regardless of the task you’re doing. From the sales and marketing applications that are designed to help identify prospects and turn them into long lasting customer relationships, to applications designed to help customer service, field service, project operations and more and help you to answer the question… Why Choose Dynamics 365 CRM Customer Engagement?

We help our customer get access to the best in class Customer Engagement tools with Dynamics 365 CRM applications from Simply Dynamics to enable you to fully engage your customers across all aspects of your business.

You might also be interested in checking out our latest D365 Newsletter  where you can learn more about the benefits of Dynamics 365 CRM CE Apps including What’s New and Planned for Dynamics 365 and to check out our Dynamics 365 CRM Rapid Start Bundle Pricing Plans to help get you started on your Customer Journey.

Next Steps


If you would like to learn more about  the benefits of Dynamics 365 CRM Customer Engagement Solutions for your business…

Simply Book Your Free Online Meeting Here or Contact Us Now

Our Dynamics 365 Specialists are here to help!

Microsoft Dynamics 365 ERP & CRM Support
Microsoft Dynamics 365 ERP & CRM Contact Us
Microsoft Dynamics 365 ERP & CRM Contact Us
Microsoft Dynamics 365 ERP & CRM Contact Us