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The New way of work with D365 Business Central Copilot AI


How to Work Smarter with D365 Business Central Copilot AI

In this post we share insights into the new way to work smarter with Microsoft Copilot in Dynamics 365 Business Central – bringing next generation AI to every line of business enabling you to transform your end-to-end business operations.  (Mike Morton, Vice President, Microsoft Dynamics Business Central).

The New way of work with Copilot in Dynamics 365 Business Central 

In the ever-evolving AI landscape, Microsoft Dynamics 365 Business Central is leading the way with innovations that have equipped more than 30,000+ small and medium-sized businesses to achieve business transformation and success. Powered by next-generation AI, Microsoft Copilot offers new and innovative ways to work to enhance workplace efficiency, automate mundane tasks, and unlock creativity. Copilot helps to free up capacity and enables employees to focus on their most meaningful work.

Dynamics 365 Business Central brings the power of AI to all organisations regardless of size or industry enabling companies work smarter, adapt faster, and perform better. AI in Dynamics 365 Business Central improves the way work gets done, enabling you to:

  • Get answers quickly and easily using natural language
  • Save time by automating tedious and repetitive tasks
  • Inspire creativity with creative content ideas
  • Anticipate and overcome business challenges

Some of the key areas where Copilot AI Gets to Work for you include:

  • Reclaim time for your more important work

In a small or medium-sized business, there is often a lot to do and not many people to help get it all done, so it’s important to make the most of your limited resources to accomplish your goals. Mundane and repetitive everyday activities can drain your valuable time and resources.

What if you had an AI-powered assistant ready to help you find exactly what you need without the hassle?  Available from early 2024, conversational chat using Copilot in Dynamics 365 Business Central helps you:

  • answer questions quickly and easily
  • locate records faster
  • learn new skills and all using natural language.
  • Save time and effort by navigating to documents without having to use traditional menus
  • rapidly onboard new users with answers to questions on how, when, or why to do things.

Copilot is your everyday AI companion, helping you to work smarter and faster to cut through through tasks, build momentum, and free time for your most impactful work.

  • Streamline month-end tasks with enhanced bank reconciliation

Reconciling bank statement transactions with your financial system has often been a tedious monthly chore and where meticulously matching every line item to new or existing accounting entries takes time.  Now, Copilot in Business Central makes bank reconciliation even easier by analysing bank statements that you import into Business Central, matching more transactions, and proposing entries for transactions that weren’t auto-matched. By comparing and interpreting transaction descriptions, amounts, dates, and patterns across fields, Copilot can help you improve the accuracy of your bank reconciliation while reducing manual effort.

  • Unlock creativity with marketing text suggestions

Copilot in Business Central helps product managers save time and drive sales with compelling AI-generated marketing text suggestions. Using key attributes like color and material, Copilot can create product descriptions in seconds tailored to your preferred tone, format, and length. Once you’ve made any adjustments, you can easily publish to Shopify or other ecommerce platforms with just a few clicks. Discover how Copilot can help you banish writer’s block and launch new products with ease.

  • Boost customer service with inventory forecasting

Effective inventory management is crucial in a competitive business environment as it can significantly influence a company’s success and customer retention. This process involves balancing customer service with cost control.

Maintaining low inventory reduces working capital, but risks missing sales due to stock shortages. Using AI, the Sales and Inventory Forecast extension uses past sales data to forecast future demand, helping to prevent stockouts. Once a shortfall is identified, Business Central streamlines the replenishment process by generating vendor requests, helping you keep your customers happy by fulfilling their orders on time, every time.

  • Reduce risk with late payment prediction

Managing receivables effectively is vital for a business’s financial wellbeing. With the Late Payment Prediction extension, you can reduce outstanding receivables and refine your collections approach by forecasting if outstanding sales invoices are likely to be paid on time.

For instance, if a payment is anticipated to be delayed, you could modify the payment terms or method for that customer. By proactively addressing potential late payments and adapting accordingly, you can minimize overdue receivables, reduce risk of non-payment, and ultimately improve your financial performance.

  • Improve financial stability with Cash Flow Analysis

Powered by AI, Business Central can create a comprehensive Cash Flow Analysis to help you monitor your company’s cash position. Cash flow is a critical indicator of a company’s solvency, and cash flow analysis is an important future-focused planning tool that helps you maintain control over your financial health and make proactive adjustments to meet all your financial commitments. With insights from Business Central, you can pivot quickly to safeguard your company’s fiscal wellbeing, such as obtaining loans to cover cash shortfalls or cutting back on credit when you have surplus cash.

Work smarter with Copilot in Business Central

Copilot in Business Central gives your company an edge with AI-powered innovations that are a catalyst for unleashing human potential, fostering creativity, and driving efficiency in ways previously unimaginable. The integration of AI into everyday business processes is not just about staying ahead in a competitive market, it’s about redefining what’s possible in the workplace. With Business Central, your company is empowered to navigate today’s complex business environment with agility, precision, and a renewed focus on what truly matters.

Copilot AI for Dynamics 365 Business Central

Work smarter, adapt faster, and perform better with Business Central.

 Useful Resources

Check out this video which demonstrates how mall and medium-sized businesses can save time and drive sales with AI-generated product descriptions in Microsoft Dynamics 365 Business Central. Create compelling, creative marketing text in seconds using product attributes such as colour, material, and size. Tailor the descriptions to your brand by choosing a tone of voice, as well as format and length. Business Central customers using Shopify can seamlessly publish products with descriptions to their Shopify store in just a few clicks. Launching new products has never been faster or easier!


What’s New & Planned for D365 BC Copilot AI

Click Here for latest Release Wave updates – This wave expands on our first Copilot capability, marketing text suggestions, boosting productivity for a broader set of SMB roles and more…


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